Call For Papers

Tracks & Chair

The significant roles of service organizations, entrepreneurial ventures and SMEs in general to the growth of many of the world’s economies have been documented. However, growth is just one dimension of development. Economic development involves an increase in living standards, greater choice of goods and services, improvement in environmental wellbeing, low level of unemployment, and security (in general). It also deals with an increase in a country's real level of national output which can result from an increase in the quality and quantity of resources (both human and non-human), and improvements in technology. Economic development is concerned with sustainability and takes into account the size and quality of the informal economy. It alleviates people from low standards of living into a better quality of life. Small enterprises and service organisations have made significant contributions towards economic growth, development, and quality of life in many nations, but they are yet to reach their maximum potential. The recent economic meltdown has further adverse effect on their contributions. GCSMES 2012 is a forum designed to bring together researchers and practitioners to deliberate on several issues around the conference theme.

Submissions in the form of case study, conceptual, empirical and practitioner papers are invited in the following (but not limited) areas. Manuscripts should be sent to the respective track chair AND the secretariat at

Dr Ganesh Menon, University of Kerala, India

Dr Margaret Matanda, Monash University, Australia

Dr Richard Jones, Griffith University, Australia

Competitiveness and Performance
Dr Sonny Nwankwo, University of East London

CSR, Ethics and Governance
Dr Rebecca Chung-hee Kim, The University of Nottingham, Malaysia

Creative Thinking, Creativity and Innovation
Marie C. Capel, Nottingham University, Malaysia

Cross Cultural Issues
Dr Paurav Shukla, University of Brighton, UK

CRM and E-commerce
Dr Can Uslay, Rutgers, The State University of New Jersey, USA

Customer Engagement and Relationship Marketing
Dr Nelson Oly Ndubisi, Griffith University, Australia

Entrepreneurial Marketing and Entrepreneurial Innovation Marketing
Dr Can Uslay, Rutgers, The State University of New Jersey, USA
Dr Nelson Oly Ndubisi, Griffith University, Australia

Environmental Quality Management and Sustainability
Dr Dilber Ulas, Ankara University, Turkey   
Dr Hatice Calipinar, Hacettepe University, Turkey

Family Business
Dr Nnamdi Madichie, University of Sharjah, UAE

Dr Chia-Hsing Huang, SolBridge International School of Business, S.Korea.

Franchising and Outsourcing
Dr Lorelle Frazer, Griffith University, Australia

Gender and minority issues
Dr Jens Mueller, University of Waikato, New Zealand

Green business
Dr Sumesh Nair, Monash University, Malaysia

Human Resource Management
Dr Raisa Yakimova, Griffith University, Australia

ICT and Innovation
Dr Rajesh Rajaguru, SolBridge International School of Business, S.Korea.

International Marketing
Dr James Agarwal, University of Calgary, Canada

International Business
Dr Sharif As-Saber, RMIT, Australia

International Management and Finance
Dr K. Sasikumar / Dr K. S. Chandrasekar, University of Kerala, India /

Internationalisation of Small Firms
Dr Keith Perks, University of Brighton, UK

Knowledge Management and Entrepreneurship Education
Dr Cyril Ezeh, Monash University, Malaysia

Leadership and Governance
Dr Himidin Abdul Hamid, Razak School of Governance Malaysia

Marketing Research
Dr James Agarwal, University of Calgary, Canada

Marketing Strategy
Dr Terry Wu, University of Ontario Institute of Technology, Canada

Mindfulness, Marketing and Entrepreneurship Track
Dr Nelson Oly Ndubisi, Griffith University Australia

Multinational and Transnational Enterprises
Dr Sharif As-Saber, RMIT, Australia

Operations Strategy
Dr Amrik Sohal, Monash University, Australia

Service Innovation
Dr Nelson Oly Ndubisi, Griffith University, Australia

Social Entrepreneurship
Dr Fabian Eggers, Menlo College, USA

SMEs and Economic Development
Dr Camilla Jensen, The University of Nottingham.

SMEs and Sustainability
Dr Ki-Hoon Lee, Griffith University, Australia

Strategic Management and Quality Research
Dr Pervaiz Ahmed, Monash University Malaysia

Supply Network Management
Dr Peter Tatham, Griffith University, Australia

Tourism and Hotel Research
Dr Chris Guilding, Griffith University, Australia

Important Dates
Full Paper or Extended Abstract Submission* May 31, 2012
Early Bird Registration May 15, 2012
Final Submission (Proceedings Ready) June 30, 2012
Industry Workshop July 11, 2012
Conference July 12 & 13, 2012

Note: Extended Abstracts will be published in the proceedings, as such authors who choose to publish extended abstract need not submit another full paper before the conference.

Submission Format

Abstract should not be more than 250 words. Extended abstract should not exceed 1000 words. Full paper, not exceeding 10 A4 pages (including references), single spacing, 12 Font size, Times New Roman, in Microsoft word format, should be submitted before the deadline for review and eventual inclusion in the Conference Proceedings. All submissions are taken to be an original work and have not been published or in consideration elsewhere. All submissions will go through a double blind review process. To be published in the proceedings, at least on author must register and present the paper at the conference. The official language for both submission and presentation is English.